Last updated: June 2026
Welcome to Pegg Studio.
These Terms and Conditions (“Terms”) govern your access to and use of the Pegg Studio platform, website, applications, and related services (collectively, the “Platform”).
By creating an account, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.
If you are using the Platform on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to these Terms.
You must be at least 18 years old, or the legal age required to enter into a binding contract in your country of residence.
Pegg Studio is a cloud-based decision-support platform designed to help businesses improve operational decision-making.
Features may include workforce scheduling, asset analysis, production planning, job assignment, operational analytics, process optimisation, root cause analysis, reporting, forecasting and other business tools.
The Platform provides recommendations and analytical outputs to support decision-making. It does not provide financial, legal, engineering, accounting, employment, medical or other professional advice.
All business decisions remain your responsibility.
To access certain features, you must create an account. You agree to:
You are responsible for all activity occurring under your account until you notify us of a security issue.
Pegg Studio may offer both free and paid plans. Where available, a free trial allows limited access to selected Platform features. Trial availability, duration and included functionality may change without notice.
Paid subscriptions renew automatically until cancelled. Current pricing is published on our website.
Subscription fees are charged in South African Rand (ZAR) unless otherwise stated. Depending on your location, your payment provider may apply currency conversion charges or other fees. Applicable taxes will be included or added where required by law.
Payments are securely processed through our authorised payment providers. Pegg Studio does not store your full payment card details.
We reserve the right to change pricing. Existing subscribers will receive at least 30 days' notice before any pricing changes take effect.
You may cancel your subscription at any time through your account settings.
Unless otherwise stated, cancellation prevents future billing but does not automatically entitle you to a refund for the current billing period.
We currently offer a full refund within seven (7) days of your initial subscription purchase if you are not satisfied with the Platform.
Refunds generally do not apply to subscription renewals unless required by applicable law or approved at our discretion.
Approved refunds are processed through the original payment method and may take several business days to appear depending on your financial institution.
You agree not to:
We may suspend or terminate accounts that violate these Terms.
The Platform, including its software, algorithms, workflows, user interface, branding, documentation, designs, graphics, content and underlying technology, is owned by Forty9 Systems (Pty) Ltd or its licensors and is protected by applicable intellectual property laws.
Nothing in these Terms transfers ownership of any intellectual property to you.
You retain ownership of the information and data you upload into the Platform. You grant Pegg Studio a limited, non-exclusive licence to store, process and use that information solely for the purpose of operating, maintaining and improving the Platform.
If you voluntarily provide feedback, suggestions or feature requests, you grant Pegg Studio the right to use those ideas without restriction or compensation.
You are responsible for ensuring you have the legal right to upload and process any information you submit to the Platform.
We process personal information in accordance with our Privacy Policy and applicable data protection laws, including the South African Protection of Personal Information Act (POPIA) and, where applicable, the General Data Protection Regulation (GDPR).
We do not sell your data. Customer data is logically separated between accounts, and we implement reasonable administrative, technical and organisational safeguards to protect your information.
While we take commercially reasonable steps to protect your data, no online system can guarantee absolute security.
You may request deletion of your account and associated data, subject to any legal obligations requiring us to retain certain records.
We aim to provide a reliable service but cannot guarantee uninterrupted availability. The Platform may occasionally be unavailable due to:
We will use reasonable efforts to minimise service interruptions.
Pegg Studio provides analytical outputs, recommendations and operational insights based on information supplied by users. These outputs are intended as decision-support tools only.
You acknowledge that:
You remain solely responsible for all operational, financial, legal, engineering, employment and commercial decisions.
To the maximum extent permitted by law, the Platform is provided “as is” and “as available.” Pegg Studio makes no warranties or guarantees regarding:
To the fullest extent permitted by applicable law, Pegg Studio, Forty9 Systems (Pty) Ltd, its directors, employees, contractors and affiliates shall not be liable for any indirect, incidental, consequential, special or punitive damages, including loss of profits, revenue, goodwill, business opportunity or data.
Our total aggregate liability arising from or relating to your use of the Platform shall not exceed the total subscription fees paid by you during the three (3) months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
We may suspend or terminate your access if:
You may stop using the Platform at any time. Termination does not affect any rights or obligations that arose before termination.
Pegg Studio is operated by Forty9 Systems (Pty) Ltd, a company incorporated in the Republic of South Africa.
These Terms are governed by the laws of the Republic of South Africa, excluding conflict of law principles. The Platform may be accessed from countries around the world. You are responsible for ensuring that your use complies with the laws applicable in your jurisdiction.
Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the South African courts, except where mandatory consumer protection laws in your country of residence require otherwise.
Pegg Studio shall not be liable for any failure or delay in performing its obligations where such failure results from events beyond our reasonable control, including natural disasters, internet outages, cyber attacks, labour disputes, government actions or failures of third-party service providers.
We may update these Terms from time to time. Where changes materially affect your rights, we will provide reasonable notice by email or through the Platform before the changes take effect.
Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be unenforceable, the remaining provisions remain in effect.
Our failure to enforce any provision does not constitute a waiver of that provision.
These Terms constitute the entire agreement between you and Pegg Studio regarding use of the Platform and supersede any prior discussions or agreements relating to the Platform.
We may assign or transfer these Terms as part of a merger, acquisition or sale of the business. You may not assign your rights under these Terms without our written consent.
If you have any questions about these Terms or the Platform, please contact us:
Email: info@forty9systems.co.za
Company: Forty9 Systems (Pty) Ltd
Republic of South Africa